Frequently asked questions
What is the return policy?
At SCK704, you have the right to return your order within 14 days of receiving it, without providing any reason (right of withdrawal under EU law).
Conditions for returns
- Items must be unworn, unwashed, and in original condition.
- Return shipping costs are covered by the customer.
- Once we have received the item in acceptable condition, we will refund the purchase amount (excluding shipping costs) within 14 days, using the original payment method.
How to return
- Email us at [your email address] within 14 days of receiving your order, including your order number.
- We will send you the return instructions.
- Ship the item back in its original packaging.
When will I get my order?
Your order will be processed within 1-2 work days. Once your order has shipped, you will receive an email with further information and the track & trace code. Delivery times vary depending on your location and the courier that ships your order.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. Shipping within the Netherlands and Belgium is free!